Learning About Computer Services

  • What Happens During Remote Support?

    1 February 2016

    Remote technical support is a convenient and innovative way to deliver anything from computer repair to fresh software installation without needing to take your computer to a shop or have a field technician show up at your door. There are, however, a few rules and exceptions that you need to be aware of as you allow technicians into your system, so take a look at how remote support works and what to do when it doesn't.